FastCap Forum

Canadian distribution

Canadian distribution
« on: March 01, 2018, 10:11:09 AM »
Access to FC products is especially difficult for us in Canada.  Shipping rates from FC are punitive or worse.  Lee Valley has the glubots and that's about all.  Richelieu is good but it is a trade only outlet. 

A full range user-friendly stocking distributor in Canada would be very welcome.

Re: Canadian distribution
« Reply #1 on: May 18, 2018, 03:29:52 PM »
The Canadian govít imposed an Anti-Dumping law that restricts the importing of goods made in China. Iím not sure if this applies to American made goods. I donít know all of the details except that even our Canadian dealers have stopped ordering certain products because the duties on these products are so high. The best way for an online customer to purchase our products in Canada is for them to send it via USPS to avoid large duty charges which shipping UPS would lead to. The other option is for them to order from Richelieu or Lee Valley or a company called Marathon. I know some of these companies donít sell our full line of products and that Richelieu will only sell to people if they are business owners and have an account with them. So this creates an availability problem for our customer. Iím not sure of a way around this for people who need to purchase a specific product directly from us that we cant ship in the mail. Sorry.