FastCap Forum

3rd hand sticking issue

3rd hand sticking issue
« on: March 16, 2017, 05:19:44 PM »
I purchased the 3rd hand contractor 4pk on Amazon in May 2016. I've only used them twice, but the second time the spring mechanism in the squeeze handle started to stick. When I squeeze the handle to extend the upper pad, the mechanism won't release and any subsequent compression of the handle does nothing until I lightly tap on the spring components and then it will release until I squeeze it again and it sticks again. Should this part be lubricated? Is there something else I could try that might free this up a bit. It's really frustrating when I've got a sheet of 5/8" drywall above my head waiting for my wife to get the poles extended and the 3rd hand sticks and won't extend.

Re: 3rd hand sticking issue
« Reply #1 on: March 22, 2017, 04:57:14 AM »
It should not be doing that and we will replace them at no charge.  Contact Sandi (sandi@fastcap.com). You don't have to send the old ones back. There are a few things you can do though before we replace them.  Watch this video https://youtu.be/KpwFAs0g_1k

Re: 3rd hand sticking issue
« Reply #2 on: March 22, 2017, 11:05:29 AM »
Thanks. I will try those fixes.