FastCap Forum

FastCap Discussions => FastCap Product Problems => Topic started by: 77RiceGuy on March 11, 2018, 04:30:28 PM

Title: Fastcap Flatback tape measure problem
Post by: 77RiceGuy on March 11, 2018, 04:30:28 PM
Hi.  I have a flatback tape that has seen very modest use.  I used it last week and it would not retract when I was finished.  Upon inspection, I discovered that the center post, which anchors the spring had snapped off.  Is this a problem that others have had.  I have had many tapes through the years and this is the first one that has broken in this way.  Is it possible to get a new case and reinsert the tape?
Christopher
Title: Re: Fastcap Flatback tape measure problem
Post by: FastCap on March 12, 2018, 10:46:16 AM
Please contact Sandi (sandi@fastcap.com or 888-443-3748). She get this taken care of!