FastCap Forum

Little Lipper frozen bolt issue

Little Lipper frozen bolt issue
« on: March 02, 2019, 10:49:05 AM »
Greetings,
FYI, I ordered the Little Lipper router trim attachment about a week ago.  It arrived and the mounting bolt head broke off when trying to remove it from the metal shaft.  The customer service rep at Fastcap immediately sent me a new one.  Surprise!  This mounting bolt refuses to budge as well.  It's installed so tightly that I can't even spin the washer between the bolt and metal shaft.  I think there's an issue with the *embly line.  Beware.

Re: Little Lipper frozen bolt issue
« Reply #1 on: March 04, 2019, 08:55:15 AM »
I'm very sorry to hear this.  Please contact Lukas (Lukas@fastcap.com or 1-888-443-3748).  He will make sure you have exactly what you need.  He will also review the production process.