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Topics - 3fletch

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FastCap Product Problems / FastCap ProCarpenter Flatback tape measure
« on: February 14, 2018, 04:05:59 AM »
I have placed several orders with since I  visited your website after seeing a "plug" for your company and its products while watching Ron Paulk videos... and... up to this point have been very pleased with your products... so pleased that I have "subscribed".

However, I recently bought one of your flatback tape measures for sheet goods.  I have an issue with the tape's "hook" not laying flat when hooked on the end of plywood or a board with a 90 degree edge.  As soon as any tension... and I mean even a little tension... is applied to straighten out the tape, the hook slides up over the edge of the sheet good/board changing the measurement by anywhere from 1/32nd to a 1/16th of an inch.  If moderate tension is applied, the hook slides up and completely off the edge.

I love that the tape lays flat, has dual locking devices, a built in pencil/lead sharpener and a place to jot notes... but, I have switched back to my "stand-by" Stanley 33-116 for my woodshop work because I cannot trust your Flatback tape to hold tight on the edge of a board or sheet of plywood.

Could I have received a tape with a "faulty" hook?  Believe me, I have examined it closely and I am not able to see anything wrong with it... but, I have no "reference" to base that on.

Is my issue a common feedback item concerning your Flatback tape measures?

Thanks in advance for your response... 3fletch

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