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Messages - FastCap

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I think it makes total sense! We are gonna do it!  Thanks!

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Ask FastCap / Re: Home Renovation Tips
« on: September 21, 2017, 08:47:51 AM »
If you decide on tile, check out our Tile Boss. Folks find it great for marking and cutting difficult angles.

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Ask FastCap / Re: Any dealers in England
« on: August 21, 2017, 01:20:14 PM »
Yes.  Here is a link to all our international dealers. http://www.fastcap.com/estore/pc/viewContent.asp?idpage=71

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Ask FastCap / Re: Flooring Trends
« on: July 26, 2017, 09:18:08 AM »
Hardwood will always be po*r!  Probably depends where you live and what you like!

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The most important thing is to heat the material so it completely relaxes and will lay in a tight inside radius.

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Ask FastCap / Re: What width should I buy for 3/4" IKEA cabinet box
« on: June 29, 2017, 01:37:29 PM »
This just depends upon how skilled you are feeling. If you are good at working with tools, I like trimming it. I think it will look better. Paul

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FastCap Product Review / Re: Torx drive
« on: June 21, 2017, 11:30:27 AM »
Fastcap guarantees all the products for life. Your satisfaction is all we care about.  Please contact Sandi (sandi@fastcap.com or 888-443-3748).  She’ll take care of you.

Regarding the new torx drive, this is our position:

- We will supply you with all the replacement bits you need at no charge, just call the number above and they will take care of you.

- We have tested the bit extensively as well as the torx drive and we find them superior unequivocally to the square drive. I fully understand that you are having difficulties with them, but may I suggest that you are applying too much pressure and that is why they are breaking? Torx will not stripped out like the square drive. Therefore, something has to "give".  And in this case, the bit will break. All you have to do as the operator is to develop a slightly different technique to know when to stop. You do this and I believe you will come to find out that the torx is a much better solution.

However, if you decide the torx is not a good solution for you we still offer most of the po*r sizes still in square drive and we will happily send you replacement ones in square drive.  Bottom line, we want to make you happy.

I will personally look into the fulfillment/inventory issue you mentioned.  Thanks for giving us the chance to make this better.  If you want to discuss further.  Contact me directly on WhatsApp or Voxer.  Paul

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Ask FastCap / Re: Kaizen Foam issue
« on: June 12, 2017, 05:07:33 PM »
Sorry you are having trouble with Kaizen Foam. Did you watch any of our videos (https://youtu.be/dwe0QEvG1ew or https://youtu.be/SkETpHX7WJI specifically on how to do this?  Or maybe our Hot Knife (http://www.fastcap.com/estore/pc/viewPrd.asp?idproduct=57226) would be helpful (or perhaps you already have something similar)? If you need additional assistance, please call and we can talk you through this! 888-443-3748.


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Ask FastCap / Re: How to get associates to remember the 8 wastes
« on: June 09, 2017, 08:02:34 AM »
The worst thing you ever do is make them learn it with an acronym. It is meaningless. They must understand the correct order of where waste comes from. There is no other way to teach this!

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FastCap Wish List / Re: 3rd hand carrying bag
« on: May 25, 2017, 07:04:59 AM »
Our third hand carry bag does have pockets on the outside for all the feet.


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FastCap Product Review / Re: cleaner mindset
« on: May 01, 2017, 10:05:24 AM »
Cool!

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Ask FastCap / Re: Vacuum option with ChopShop Saw Hood?
« on: April 11, 2017, 06:53:01 AM »
Hopefully I understand you correctly...the Saw Hood is designed with the Velcro on the bottom, so you can easily make a loop at the bottom and put a vacuum hose in the bottom of it. We have found though that it tends to work better if you run the hose all the way up to the vacuum attachment on the saw itself, inside the saw hood.

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FastCap Product Problems / Re: 3rd hand sticking issue
« on: March 22, 2017, 04:57:14 AM »
It should not be doing that and we will replace them at no charge.  Contact Sandi (sandi@fastcap.com). You don't have to send the old ones back. There are a few things you can do though before we replace them.  Watch this video https://youtu.be/KpwFAs0g_1k

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Ask FastCap / Re: eStore
« on: March 22, 2017, 04:45:06 AM »
good to know.

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Ask FastCap / Re: Pipe and Fixtures
« on: March 16, 2017, 01:40:24 PM »
Static free polyethelyne (PE) coated steel pipe.
Steel wall thickness: .8mm
PE thickness: 1mm
see attached


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