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Messages - FastCap

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Ask FastCap / Re: Laminate Flooring Problems
« on: January 31, 2018, 12:27:20 PM »
I suggest you post this in the Member Projects or Building Material Category.

FastCap Product Review / Re: Torx drive
« on: January 25, 2018, 08:16:15 AM »
Ryan, first of all we want you to be 100% happy and we are very sorry that we wasted any of your time. Secondly, the product works great but you cannot over torque them. You will break something. Itís inherent to the design of the screw head and the torques bit. Bottom line is you need to know when to stop. That is going to require a little different technique then youíre used to. We will replace any screws you want at no charge & send you as many driver bits as you want no charge. We want you happy.  Please contact Sandi (

Your comments about making a small PowerHead instead of a taper is well noted. Letís see how the taper screws do.

Ask FastCap / Re: Apply iron-on edging with SpeedTape?
« on: January 18, 2018, 02:49:14 PM »
It might work - but we don't recommend it - the bond between speed tape and unactivated adhesive may not be great, it would depend on the type of adhesive on the iron on edge banding. I believe each manufacturer that varies slightly. But it may be worth a try, and if it fails, then just iron it on at that point.

« on: January 10, 2018, 05:58:57 AM »
Sorry no.  Here is a link to our international dealers.

FastCap Product Review / Re: Torx drive
« on: December 14, 2017, 09:17:36 AM »
Ryan, I agree with all your points. We have tried so hard to do a great job with our screw line but we have screwed up quite a few pun intended :-)

Regarding making the mini PowerHeads in a longer length, that is a very good idea. Why particularly do you think these would be useful for cabinet assembly?


We cut it off on 4' because of the shipping.  But contact Sandi ( if you are interested in another size.  She should be able to assist you.

I think it makes total sense! We are gonna do it!  Thanks!

Ask FastCap / Re: Home Renovation Tips
« on: September 21, 2017, 08:47:51 AM »
If you decide on tile, check out our Tile Boss. Folks find it great for marking and cutting difficult angles.

Ask FastCap / Re: Any dealers in England
« on: August 21, 2017, 01:20:14 PM »
Yes.  Here is a link to all our international dealers.

Ask FastCap / Re: Flooring Trends
« on: July 26, 2017, 09:18:08 AM »
Hardwood will always be po*r!  Probably depends where you live and what you like!

The most important thing is to heat the material so it completely relaxes and will lay in a tight inside radius.

Ask FastCap / Re: What width should I buy for 3/4" IKEA cabinet box
« on: June 29, 2017, 01:37:29 PM »
This just depends upon how skilled you are feeling. If you are good at working with tools, I like trimming it. I think it will look better. Paul

FastCap Product Review / Re: Torx drive
« on: June 21, 2017, 11:30:27 AM »
Fastcap guarantees all the products for life. Your satisfaction is all we care about.  Please contact Sandi ( or 888-443-3748).  Sheíll take care of you.

Regarding the new torx drive, this is our position:

- We will supply you with all the replacement bits you need at no charge, just call the number above and they will take care of you.

- We have tested the bit extensively as well as the torx drive and we find them superior unequivocally to the square drive. I fully understand that you are having difficulties with them, but may I suggest that you are applying too much pressure and that is why they are breaking? Torx will not stripped out like the square drive. Therefore, something has to "give".  And in this case, the bit will break. All you have to do as the operator is to develop a slightly different technique to know when to stop. You do this and I believe you will come to find out that the torx is a much better solution.

However, if you decide the torx is not a good solution for you we still offer most of the po*r sizes still in square drive and we will happily send you replacement ones in square drive.  Bottom line, we want to make you happy.

I will personally look into the fulfillment/inventory issue you mentioned.  Thanks for giving us the chance to make this better.  If you want to discuss further.  Contact me directly on WhatsApp or Voxer.  Paul

Ask FastCap / Re: Kaizen Foam issue
« on: June 12, 2017, 05:07:33 PM »
Sorry you are having trouble with Kaizen Foam. Did you watch any of our videos ( or specifically on how to do this?  Or maybe our Hot Knife ( would be helpful (or perhaps you already have something similar)? If you need additional assistance, please call and we can talk you through this! 888-443-3748.

Ask FastCap / Re: How to get associates to remember the 8 wastes
« on: June 09, 2017, 08:02:34 AM »
The worst thing you ever do is make them learn it with an acronym. It is meaningless. They must understand the correct order of where waste comes from. There is no other way to teach this!

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