Custom Cap Punch problem
I am having a problem with the Custom cap cutter. In the video, the freshly cut caps fall out like confetti, but mine get caught in the cutter, and every time I make a cut. I have to dig the thing out with a needle. Usually I damage the freshly made cap. What's the secret? Oh, and by the way, yes I am using your standard transfer tape and typical edge banding material. Help me out here - these kits are a considerable investment!
So sorry to hear that. I'm assuming you've watched our videos on the product page ( https://www.fastcap.com/product/custom-color-punch-kit), so I please contact Sandi (email@example.com or 888-443-3748) so she can get the right person on the phone with you to solve this problem.