Kaizen Foam issue
Purchased several thicknesses of Kaizen foam and when peeling back layers, the bottom is very rough. Not what I expected, at all. I expected that once you made the cuts you could easily separate the layers and always have a smooth bottom to your cut-out. Is this normal? If it is, I'm very disappointed in the product.
Sorry you are having trouble with Kaizen Foam. Did you watch any of our videos ( https://youtu.be/dwe0QEvG1ew or https://youtu.be/SkETpHX7WJI specifically on how to do this? Or maybe our Hot Knife ( http://www.fastcap.com/estore/pc/viewPrd.asp?idproduct=57226) would be helpful (or perhaps you already have something similar)? If you need additional assistance, please call and we can talk you through this! 888-443-3748.